She might have been dreaming of this for a long time, she thought that she could trust her boyfriend to do this simple and easy task, but one very important to her, and he fails to do it, and since they're in a relationship, one doesn't think of writing stuff down.
If it happened as reported, I agree with the ruling, but I wouldn't be so quick to ridicule her.
In the situation you're presenting, I would be empathetic to her loss of the money and experience. However, all of that empathy disappears when she tries to sue because of it. The ridicule is for suing.
