her ex-roommate at Colorado State University threatened her with a gun
the case against the roommate was dismissed a few months later and a judge declined to keep the protection order in place
claimed the ex-roommate continued to stalk her, and said police did not respond to her calls for action
Considering the case is now quite publicized, I would be worried for this person's safety if sent back to the US and the current political climate regarding transgenders.
Handbrake would be the easiest. For commercial DVDs, you just need to addlibdvdcss-2.dll in your Handbrake install directory and it will bypass the copy protection.
For the container I'd suggest going with MKV. For the video codec you can go with x265 (HEVC) with a CRF/RF of 22, which should give you a good balance between quality and size. For the audio you can copy it as-is.
