Your Hitler example is perfect IMO. There were many beyond Hitler in Germany that deserved the hatred directed at them whether directly through horrific acts or indirectly due to their apathy or ignorance. The civilians in the towns directly adjacent to liberated concentration camps were forced by allied forces to aid in the cleanup and recovery of the camps and their victims. Many of these 'innocent Germans' expressed outrage at their 'undeserved' treatment like as seen in this video. They didn't deserve sympathy either.
At a certain point 'I am just an innocent wittle civilian who has done nothing wrong' is a cop-out. "The only thing necessary for the triumph of evil is that good [people] should do nothing" -Burke.
To be clear this isn't to justify warcrimes on civilians. It is merely to say her crocodile tears fall on deaf ears.