I’m a tech manager with a 100% remote team of seven employees. We’re a very high performing team overall, and I give minimal hand-holding while still fostering a collaborative working environment.
First off, you need to make outcomes clear. Assign tasks, and expect them to get done in a reasonable timeframe. But beyond that, there should be no reason to micro-manage actual working hours. If some developer needs some time during the day to run an errand and wants to catch up in the evening, fine by me. I don’t need them to be glued to their desk 9-5/10-6 or for some set part of the day — so long as the tasks are getting done in reasonable time, I let me employees structure their working hours as they see fit.
Three times a week we have regular whole-team checkins (MWF), where everyone can give a status update on their tasks. This helps keep up accountability.
Once a month I reserve an hour for each employee to just have a general sync-up. I allow the employee to guide how this time is used — whether they want to talk about issues with outstanding tasks, problems they’re encountering, their personal lives, or just “shoot the shit”. I generally keep these meetings light and employee-directed, and it gives me a chance to stay connected with them on both a social level and understand what challenges they might be facing.
And that’s it. I’ve actually gone as far as having certain employees who were being threatened with back-to-office mandates to have them converted to “remote employee” in the HR database so they’d have to lay off threatening them — only 2 of my 7 employees are even in the same general area of the globe (my employees are spread in 3 different countries at the moment), and I don’t live somewhere with an office, so having some employees forced to report to an office doesn’t help me in the slightest (I can’t be in 6 places at once — I live far enough away I can’t be in any of those places on a regular basis!).
Your employees may have got used to you micro-managing them. Changing this won’t happen overnight. Change from a micro-manager into a coach, and set them free. And if they fail…then it’s time to talk to HR and to see about making some changes. HTH!