Nah it was very frustrating at the time. However its better since we started the transition to a new provider.
Its not complete yet but it did indeed feel good when my latest in long line of sales reps called me about a new 36 month contract. Windstream is mismanagements prototype. They have achieved greatness in sucking. They have good technical people who are prevented from fixing problems by their clueless management personnel. These people also change all the time. That revolving door there must be spinning at thousands of RPM's.