Yeah spot on. It’s pushing 30. And what’s even more wild is that a road to good UX has already been mapped out. By Sketch. By Figma. By Photoshop. By Pixelmator. By Infinity Design. The list is endless. I haven’t seen anything stay so bad. In fact when I used it some 15y ago, I felt it to have been better than it currently is. The UI was at least close to Ps, which is actually quite intuitive (or used to be around 2019).
UX is gold. I used Sketch for work (we have Macs at the studio) and then were forced to switch to Figma. Since Figma is electron, it can’t hook into the OS like Sketch can. That meant the loss of edge snapping, specifically the handles on the vector lines. I felt that tiny itty bitty little loss in my bones. It made using Figma as a whole belaboured in comparison to Sletch (which I feel is near the pinnacle of UX).
Adobe Ai is also a good example of bad UX. That app is so backwards in the way it works and so eclectic in its feature deployment that you can’t just jump into it like you can say Ps. It feels like say Blender without any 3D knowledge.