“We don’t have a contract with our customers. They can choose to shop elsewhere tomorrow if they don’t like the offer that we’re giving,” he said.
Interesting choice of words. I spend over $500 a shopping trip, and am a PC Express member (which means I have a contract with them).
I haven’t been shopping with them already for a few weeks because of some issues I experienced at my local store. I don’t blame the store either; I directly blame management at head office who have been methodically stripping power away from local managers over the past four years.