Skullgrid , 4 months ago I am assuming the customer should legally have a way to contact a company. Companies try to make this obligation cost less and less by using automation and self service. Source : worked on the customer service platform for a fortune 500 company.
I am assuming the customer should legally have a way to contact a company.
Companies try to make this obligation cost less and less by using automation and self service.
Source : worked on the customer service platform for a fortune 500 company.