Baku ,
@Baku@aussie.zone avatar

Even worse: when you have to call to cancel a subscription.

I subscribed online, I should be able to cancel online.

Of course, it's also hidden deep in the terms of service that you can't cancel online. They know what they're doing.

Luvon ,

Think California specifically made a law that whatever the sign up method is there must also exist that method for cancellation.

Laws against bs.

Zuberi ,
@Zuberi@lemmy.dbzer0.com avatar

Guess i'll take my business elsewhere. Too bad nobody else in this world sells desks 😘

Adkml ,

Feel the same way about restaurants that don't have prices on their menu.

Basically assume "if you have to ask you can't afford it" because if the price wasn't an immediate deal breaker they wouldn't be withholding it.

Same with job listing, of they don't list the salary it's because they know that stating the salary would make you less likely to apply.

vox ,
@vox@sopuli.xyz avatar

i have one amazon account i'm locked out from because i forgot the name i used to sign up for it (there are numerous ways i could've written it and they only gave me three attempts) and another one that's blocked because i incorrectly filled my credit card details while ordering a gift card and about to just create a third one because they want me to call them and talk to support for both cases.

dependencyinjection ,

Mine got blocked for repeatedly calling to say items were not delivered.

I hsve taken more I’ve given Amazon so that’s a win for me.

onion ,

Password manager with auto-fill can prevent both issues :)

vox ,
@vox@sopuli.xyz avatar

how so? it would just offer me a list of possible combinations of name/surnames.
i could've written them in four different languages (english, ukrainian, russian, polish), and that's not even including transcription into latin for ukrainian and russian.
and also they don't even say if they expect name-surname or surname-name ordering, so the check is fundamentally broken and impossible to pass reliably.

also the password managers usually don't save cvv and even if they did I'd have to disable that feature because I'm using dynamic cvv that refreshes every hour

bleistift2 ,

it would just offer me a list of possible combinations of name/surnames.

The password manager suggests the details you saved for amazon, usually at sign-in. It doesn’t just show you a list of everything you ever typed into a form field.

Rocketpoweredgorilla ,
@Rocketpoweredgorilla@lemmy.ca avatar

I do the same in stores. If there's no prices listed I'll just walk away. I absolutely hate surprises at the register.

DaddleDew ,

No price, no sale. I tell myself that whenever I have to walk away from a product that didn't have a listed price.

Teon ,
@Teon@kbin.social avatar

I "walk away" online as well.
"Sign in to get price".
Guess what, it's never a mind blowing low price. It's like $5.00 less than normal. Hidden prices are never a deal.

blindsight ,

Costco online is the only exception to this, for me. You need a paid account to shop there anyway, so I'm willing to jump through that hoop most of the time. It's still a pain, and I've definitely closed the tab a few times on Costco when I was pretty sure I was getting a better deal somewhere else.

o0oradaro0o ,

There actually can be bs from a manufacturer where a site cannot list an item below their MSRP so in order to do a sale they have to do the bs like "add to cart to see price" or making you sign in. Sure sometimes it's not an amazing deal but it can often be the lowest price you can find an item because they aren't allowed to advertise a price that low.

Edit: See comment below to learn about MAP "minimum advertised price" which is different from MSRP "manufacturer suggested retail price" leaving my above comment alone with its inaccuracy so that the below comment continues to make sense and you can learn as I did.

icydefiance ,

MAP (minimum advertised price) is often different from MSRP, but otherwise this comment is correct.

In some industries, like RVs or auto parts, the vast majority of products have a MAP. The manufacturers also have bots that scan the internet for MAP violations, and they'll blacklist a vendor if they don't fix the price within a day or two. (Which is really annoying when there's a false positive and I get blamed for it.)

I think it's partly so high volume vendors can't put smaller vendors out of business by just reducing their margins as much as possible, and it's partly because the manufacturer doesn't want their products to look like they're really cheap. Customers feel better about finding a "great deal" on an "expensive" product.

blackn1ght ,

What sort of places do this?

Rocketpoweredgorilla ,
@Rocketpoweredgorilla@lemmy.ca avatar

Thankfully not too many, Often I'll find some things are marked but not everything in smaller stores like some grocery, variety stores, second hand shops etc.

HootinNHollerin ,

I buy a lot of things for work and if I can find a company that has the price listed I go with them over the one that makes me contact sales for a quote almost every time

Th3D3k0y ,

Well this one could be cheaper, but how could I even know, the price isn't listed.

HopeOfTheGunblade ,
@HopeOfTheGunblade@kbin.social avatar

Are there any notable examples where it is? I'm not aware of any.

corsicanguppy ,

With office furniture it's a little more common.

They like that sweet and stupid startup money.

ForgotAboutDre ,

Timber merchants in the UK. The ones that don't list prices are cheaper. Largely because they base their prices on the current price of wood. Those that advertised prices need a higher margin to tolerate fluctuations in the price of wood.

HopeOfTheGunblade ,
@HopeOfTheGunblade@kbin.social avatar

Huh. Interesting! Thanks for the example!

Taleya ,

Just had one with atlantis. Straight up asked for the pricing of 17sqm delivered to metro melbourne.

'Oooh it depends on faaaactors. Tell ya what, how 'bout i get one of our sales guys to call you and work out the best product solution"

"Nope, 17sqm product xx, plus delivery to metro melbourne. That's it'

'Yes but factors'

Fucking bye Felicia

HootinNHollerin ,

It’s more about not rewarding their disrespect and greed. Instead rewarding the company being open and upfront and not wasting my time

Gormadt ,
@Gormadt@lemmy.blahaj.zone avatar

Exactly

Reward the company that respects me enough to not waste my time

Aqarius ,

It's not cheaper, it costs me time.

HootinNHollerin ,

Absolutely! And having to tolerate annoying and intrusive sales people

sep ,

Avoiding those are priceless

nulluser ,

This could be a great use for a voice AI chat bot connected to your phone line. Prompt it with something like,

"You're on a phone call to [Widgets Inc] to get a price quote for a [box of premium widgets]. You'll probably be put on hold to speak with the next available sales representative. Just wait until you get a person on the line. Then, ask for the price and immediately start negotiating for a better price. Use whatever strategy you want but never agree to whatever price they offer. Keep coming up with more ridiculous reasons that they should give you an even better price."

Then dial the phone, turn it over to the chat bot, and wander off to go do more important things.

mynameisigglepiggle ,

I like the cut of your jib

anarchist ,
@anarchist@lemmy.ml avatar

I feel like the new samsung already has this feature

Gormadt ,
@Gormadt@lemmy.blahaj.zone avatar

Especially considering that most of the time you'll sit on hold which can be awhile

If the company says "call" I ain't even going to bother because my 30 minutes is more valuable to me than whatever price they could say 99.9% of the time

SkyezOpen ,

If you have to ask for a price, it ain't cheap.

BearOfaTime ,

If I have to ask for a price, I ain't bothering

Infynis ,
@Infynis@midwest.social avatar

If it were cheaper, the price would be listed

realbadat ,

Sometimes you can blame the partnership agreement for that. Some manufacturers will have a MAP (minimum advertised price) and the distributor would be in violation of their contract if they showed it publicly.

Though that just shifts to being a manufacturer problem with the same result. Just saying it may not be the distributor being weird about pricing.

HubertManne ,

Yes. It infuriates me that members of my species keep these places in business. They should all be out of business since absolutely no one should be buying their unpriced shit.

BassTurd ,

Short of custom work, but even still, give me a "starting at" price so I know whether it's worth my time to investigate.

Neato ,
@Neato@ttrpg.network avatar

Yeah. Like a $1,900-$4,800. I've seen that a lot because even w/o custom work there's a lot of options or additional features/drawers they can add in. Sizes, etc.

HubertManne ,

I mean you are talking about stuff where someone hires someone to make something that does not exist yet? totally get that. you are not buying so much as hiring someone in that case. if it exists and does not need to be modified though it should be able to be priced.

BassTurd ,

That exactly what I was thinking.

Th3D3k0y ,

I wanted to get a quote on a mini split, or ductless A/C, the HVAC company said they can send someone over to review the location and give me an estimate.

I'm not asking for a full system, I literally just need an A/C drilled into my wall, there is no need for someone actually visit my home to give a guess.

ebc ,

When somebody doesn't want to give me a price, I've started asking them for an order of magnitude. Sometimes they still don't want to say a number, but when I ask "is it 2$, 20$, 200$, 2k$, 20k$?" they will usually give me a ballpark, along with the factors that'll make the price vary.

GreatAlbatross ,
@GreatAlbatross@feddit.uk avatar

It's a balance, they might not know exactly what the job would entail until they send someone to look, and labour could double the price if it's something ridiculous.

However, they absolutely should be able to give a ballpark, and it drives me up the wall, especially when I've given enough details for them to do so.
I hate it.
If you won't even tell me how many zeroes your service is going to cost, there is an absurdly high change you're going to be wasting your engineer's time doing a visit.

"How much for a 12000 BTU on the ground floor with electrical already run?"
"Well sir, we can't give an accurate number yet, as we need to send someone out"
"Not even a ballpark?"
"I'm afraid not sir"

Which led me to investigating what I could do myself...Turns out, they now make self-install units for about £600.
Or Costco sell a better brand one including fitting for £1500.

JJROKCZ ,

Three different HVAC companies wanted to charge me 5k plus for a second compressor to cool my second floor. I bought a $500 u-shape window unit from Amazon and have kept it perfect for 2 years now. Some of these hvac folks are on fucking drugs I swear

Fosheze ,

Unless you're just talking about a minisplit or something $5k is remarkably cheap for a full AC install. Theres a big difference between throwing a window unit in and having an actual AC unit installed. You can't just slap a second compressor on an existing condenser. It would need a second condenser or an upgrade and second circuit run for your existing one, plus running refrigerant pipes, likely running new wiring, ventilation, controls, refeigerant costs and system tuning. A window AC unit isn't even in the same ballpark as far as price goes.

Th3D3k0y ,

Which is really all I want, minimum it'll be 1500 bucks, maybe up to 3000 on the higher end.

bleistift2 ,

If you’d like to pay via PayPal, contact our sales team.

For fuck’s sake, either you accept PayPal or you don’t. What kind of shady behind-the-curtains bullshit are you trying to pull?

Septimaeus ,

The API for the PayPal checkout workflow is too complicated for us, but one of us knows how to manually type in the order details to send you an invoice.

jonasw ,

They'll probably send you the paypal friends link, which you can't use for business purposes lol

BearOfaTime ,

Hahahaha, yep

SpruceBringsteen ,

If you've got to ask you can't afford it.

HikingVet ,

If I'm looking at what amounts to a catalog, you better have prices, because your shit isn't that expensive.

BearOfaTime ,

Yep.

If I have to ask, I'm not going to afford it.

Guess they think they make enough profit in gouging those who call that they don't need to publish for the rest of us.

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